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The error you're seeing
Payment Required — insufficient platform credits
Your CRD balance is depleted. Top up your platform credits from the Cred project dashboard or purchase a CRD package.
Unauthorized — invalid API key
Verify your API key is correct and active. Check Dashboard > API Keys. Ensure you are using the full key (not just the prefix).
Bad Request — user not found
The user_id does not exist for your project. Use the /users endpoint to create users, or include user_email and user_name when issuing credits to auto-create users.
Too Many Requests
You have exceeded the rate limit (100 requests/minute). Implement exponential backoff and retry logic in your application.
Webhooks not being received
1. Verify your webhook URL is publicly accessible 2. Check the URL responds with 200 OK 3. Verify the webhook is active in Dashboard > Webhooks 4. Check the delivery logs for errors
Stripe Connect not working
Ensure your Stripe Connect account has completed onboarding. Check Dashboard > Payments for account status. Both charges_enabled and payouts_enabled must be true.
Write to us.
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